Anatomical Concepts. Inc., (“ACI”) warrants its products’ superstructures to be free from defects in workmanship under normal use and conditions for a period of one (1) year from the date of manufacture.
The soft goods portion of the devices will have a ninety (90) day warranty period from the date of manufacture. Upon satisfaction of proof of a valid claim, ACI will at its own discretion and within a reasonable time at no charge, except for shipping and handling, make any necessary repairs, additions or corrections. ACI cannot be responsible for deterioration resulting from normal wear or use, or from defects caused by misuse, mishandling or by modifications not authorized by ACI.
THE FORGOING IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION OF THE PRODUCT.
This warranty sets forth the extent of liability of ACI for breach of any warranty or deficiency in connection with the sale or use of the devices.
IN NO EVENT SHALL ACI BE LIABLE TO THE CUSTOMER FOR LOSS OF PROFIT OR OTHER ECONOMIC COST, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF ANY DEFECT OR FOR ANY CLAIM MADE AGAINST ACI ON ACCOUNT OF THE PURCHASE OF A PARTICULAR DEVICE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES. EXPRESS OR IMPLIED, INCLUDING WARRANTY OF MERCHANT-ABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE.
ACI's orthoses are designed and engineered as prefabricated products to be trimmed, bent, or otherwise modified by a licensed health
professional or expert, such as, but not only limited to an orthotist, podiatrist, or prosthetist, for custom fitting to the patient.
OUR WARRANTY IS IMMEDIATELY VOID IN ITS ENTIRETY IF THE PRODUCT IS NOT CUSTOM-FITTED BY A LICENSED MEDICAL PROFESSIONAL TRAINED TO FIT ORTHOTIC DEVICES AS DESCRIBED AND ILLUSTRATED IN ACI'S INSTRUCTIONS.
Products not eligible for return include: Custom-Made devices.
Talk to Your Doctor About the Right Orthosis For Your Condition
You’ve done the initial research and are now considering an orthosis as part of your rehabilitation. With so many makes and brands claiming to be the very best in custom-fit and custom-made orthoses, how do you know which one is the right fit for you?